Q. How do I access my messages when I'm abroad or I don't have my mobile with me?

A. You can access your messages by dialling your mailbox number, which is your mobile number with a 5 inserted after the prefix. E.g., if your number was 087 123 4567, your mailbox number would be 087 5 123 4567. When you dial this number, you will hear your Voicemail greeting. Interrupt this greeting by pressing #. Then enter your mailbox password, and press # again. You will then be in the Voicemail main menu. Remember if you are roaming, you should enter your mailbox number in the international format which is 00 353 87 5 123 4567.